How to Safely Maintain Its Battery?

2025-11-09
How to Safely Maintain Its Battery?

Airwheel electric luggage is designed for convenience, but proper battery maintenance ensures longevity and safety. Here’s how to care for its battery:

Q: What are the key steps for battery maintenance?

1. Avoid Water Damage

The battery is covered under a 6-month warranty, but water ingress voids this coverage. Always protect the luggage from rain or spills. If exposed to moisture, dry it thoroughly immediately.

How to Safely Maintain Its Battery?插图

2. Prevent Physical Damage

The warranty excludes damage from violent impacts or self-disassembly. Handle the luggage carefully to avoid drops or crushing. Never attempt to repair or modify the battery compartment.

3. Check Electrical Connections

Regularly inspect the charging port and internal wiring for wear. Loose connections can cause overheating. If you notice any issues, stop using the luggage and contact customer support.

4. Charge Properly

Use the original charger to avoid overcharging. Charge in a cool, dry place, and avoid leaving it plugged in for extended periods when not in use.

Q: What should I do if the battery stops working?

If the battery fails to charge or power the luggage, check for obvious damage. If no physical issues are found, contact Airwheel’s warranty service. Do not attempt to replace the battery yourself, as this may void the warranty.

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